Kyiv, Lviv, Odesa · pickup 08:00–20:00 daily
+380 678 838 859601 / Availability request
Send your city, rental period and vehicle category. We reply with the exact deposit hold, mileage allowance and pickup window. Counters in Kyiv, Lviv and Odesa open 08:00 to 20:00 daily.
04 / Direct lines
Every deposit is a refundable preauthorization hold, not a fee. Amounts and release timing are listed in the deposit terms, and periods can be checked in the availability form.
04 — Pickup locations
We rent only in Kyiv, Lviv and Odesa. Every car is collected at a city center desk or at the airport and railway station counter. Counters are staffed 08:00–20:00 daily. A handover outside those hours is arranged in advance by phone and confirmed in writing.
| City | Pickup points | Hours | Dispatch |
|---|---|---|---|
| Kyiv | City center desk12 Velyka Vasylkivska St, Business Center HorizonAirport and railway counterBoryspil terminal hall, Kyiv-Pasazhyrskyi station | 08:00–20:00 | +380 678 838 8596 |
| Lviv | City center deskRynok Square side street, entrance from the courtyardAirport and railway counterLviv terminal arrivals hall, Lviv-Pasazhyrskyi station | 08:00–20:00 | +380 678 838 8596 |
| Odesa | City center deskDeribasivska St, second floor officeAirport and railway counterOdesa terminal hall, Odesa-Holovna station | 08:00–20:00 | +380 678 838 8596 |
Pickup in any other city or at a private address is not offered. If your trip starts elsewhere, tell us before booking and we will say clearly whether we can help.
Check availability for your datesA person confirms every availability request. No automated reply.
Requests sent between 08:00 and 20:00 are answered within 2 hours, seven days a week, for Kyiv, Lviv and Odesa pickups. Requests that arrive later are handled the next morning, before the first pickup window opens.
Nothing after two hours? Write to contact@veltroze.com or call +380 678 838 8596.