Request received

Thank You

Your request has been submitted. A booking specialist from veltroze.com will contact you using the details you provided to confirm vehicle availability, rental period and price.

What happens next

  1. We review your request and check availability of the selected vehicle category.
  2. We contact you to confirm the rental period, price, deposit hold and return conditions.
  3. The rental agreement is concluded only after written confirmation by both parties.

Key consumer information

Rental terms, prices, deposit conditions, cancellation and vehicle return rules are set out in the rental agreement. Information on the service, prices and vehicle categories is provided under Law of Ukraine No. 3153-IX "On Protection of Consumer Rights" and Law of Ukraine No. 270/96-VR "On Advertising" dated 3 July 1996. Personal data submitted through this form is processed on the basis of your prior informed consent under Law of Ukraine No. 3622-IX "On Personal Data Protection"; non-essential cookies and tracking require consent under Law of Ukraine No. 1089-IX "On Electronic Communications".

Service provider

veltroze.com, LLC
12 Velyka Vasylkivska St, Business Center Horizon, Kyiv, 01004, Ukraine
EDRPOU registration code: 71057980
Managing Director: Laura Bauer
Email: contact@veltroze.com
Phone: +380 678 838 8596

Provider details are disclosed in accordance with Law of Ukraine No. 675-VIII "On Electronic Commerce" and Law of Ukraine No. 755-IV "On State Registration of Legal Entities, Individual Entrepreneurs and Public Associations".

Complaints

If you have a question or complaint, contact us at contact@veltroze.com or +380 678 838 8596. Consumer disputes may also be raised through the channels provided by Law of Ukraine No. 3153-IX "On Protection of Consumer Rights".